We prioritize quality and customer satisfaction.

1. Eligibility for Refund

Refunds are applicable only if:

• The product is damaged during transit
• Incorrect product delivered
• Product is expired or unfit for consumption

2. Non-Refundable Items

• Opened or partially consumed food items
• Products returned due to taste preference
• Orders placed incorrectly by the customer

3. Refund Process

• Raise a refund request within 48 hours of delivery
• Share images/videos of the issue via email or WhatsApp
• Approved refunds will be processed within 5–7 business days to the original payment method